We have always prided ourselves on providing exemplary customer service; it’s just part of our ethos. We’re always responsive to customer queries whether they be on the phone, through our webchat or email, we’re here to help. But what stands out for us, over and above the nice things people say to about our customer service ethos, is the feedback about our TV Beds themselves. You see, having been in the market for selling TV Beds for almost a decade we thought we knew a thing or two about what makes a good TV Bed, so, we thought we would make our own and, it’s not an exaggeration to say that the feedback has been phenomenal. So let’s take you through some of the highlights…
Andrea Hartson said:
“We ordered this bed and from start, to finish we have been nothing but impressed.
I spoke to Stuart as I had a few questions, he answered them and was also able to tell me the next available date for delivery.
The bed arrived (delivery team were great)
The bed and tv was easy to assemble but does require two people.
We are very impressed with the quality. It was a fraction of the price from the bed stores we visited but the exact same quality. Highly recommend. Thanks”
“Would highly recommend tv bed store! The Lyon storage tv bed is everything I wanted! Stewart went above and beyond after I had a problem with another company. He ensured I had my bed ASAP. The delivery guys were also really helpful, overall a great company to shop with. Will definitely be spreading the word to family and friends! Thank you Tv Bed Store!”
But, here’s the thing – we’re not just stopping with TV Beds. We have, in development, a mattress that has been specially designed for the TV Bed market. We have already lined up a supplier who can make top quality mattresses that are not only perfect for sleeping on but also watching TV. We are looking forward to bringing this latest innovation to you in the next couple of months, so what this space. And, of course, if you have been happy (or not!) with any of our products or services, please leave us a review as all feedback is most welcome.